Great Service. "Iris" the representative that I dealt with, she went above and beyond to assure that every detail of the order and delivery was correct. Extremely professional! I had two GS series inverters custom built with MPPT charge controllers for a 24V and 48V , for two totally Off-Grid homes directly shipped to the Mexican Caribbean. I was kept informed of the delivery all the way. The packaging was amazing, two complete custom built wooden box/crates the inverters inside were surrounded by lots of foam padding then entire wooden crate was wrapped in a cardboard box. No damaged at all. The quality of the inverters are very impressive!